Flash № 008The client book
Every client, on one card.
Track client history, manage appointments, and deliver personalized service. Everything you need to build lasting relationships with your clients.
NamePhoneVisitsSpendingLast visit
Priya Malhotra(503) 555-011412$4,18006/28/2026›
Dana Reyes(503) 555-01879$3,24007/01/2026›
Theo Brandt(503) 555-01427$2,61006/14/2026›
twelve visits, you know her order
The client card
Track visits, raise satisfaction.
Keep The Fees’ client management software builds a full visit history for every client, so the details are at your fingertips and you can personalize the service that keeps them coming back.
- Detailed client profiles
- Store contact details, tattoo preferences, medical history, and previous visits in one place.
- Appointment scheduling
- Easily create and manage appointments with an intuitive calendar view.
- Automatic reminders
- Send automated appointment reminders to clients via text or email.
- Import your clients
- Import clients from any system you already use. Our standard import format can be adapted to your system’s format by our onboarding team.
All in one place
The whole book, at a glance.
Forms, history, tags, and reports. Everything a client leaves behind lives on one record.
- Every consent form, appointment, transaction, document, and note on one record
- Tag a client as VIP, blacklist them, or build segments of your own
- Past visits and stated preferences, so nobody has to ask twice
- Birthday reminders that tell you when to reach out with an offer
- Reports on client activity, retention, and spending
- See who comes back, and how often, in the recurring-client report
Back office too
Software that runs the business.
Our client management software monitors clientele visits and handles the other important parts of running your studio, so you, the artist, can stay focused on what you do best.
- Inventory management
- Monitor supply levels and set up notifications for low inventory.
- Financial tracking
- Know the financial health of your studio with integrated billing and invoicing.
- Staff management
- Schedule staff duty rosters, monitor hours worked, and process payroll.
- Analytics and reporting
- Generate detailed reports on client trends, revenue, and other key metrics to guide your decisions.
The profile
The whole history, on one screen.
A client who booked eighteen months ago comes back for session three. Whoever is at the desk should be able to see the whole history without asking them to repeat it.
- Appointment history
- Every past and upcoming booking, which artist did the work, and what was done in each session.
- Signed forms
- Consent, medical history and ID sit on the record, so the paperwork from two years ago is one click away.
- Transactions and deposits
- What they’ve paid, what was a deposit, and what is still outstanding on a multi-session piece.
- Reference images
- The artwork and references they sent, kept with the appointment they belong to.
- Message history
- The full two-way conversation, tied to the client record and not to a personal phone.
- Artist notes
- How the skin took, what needs to change next session, and anything the next person should know.
Why it matters
The shop keeps the relationship.
When client history lives in an artist’s personal phone, it leaves when they do. A shared record means a departure is a scheduling problem, not the loss of a book of clients.
- Anyone covering the front desk can answer a returning client properly
- Multi-session work picks up exactly where the last session left off
- Conversations stay attached to the client record, not a personal inbox
- Retention and visit frequency are numbers you can look up
- Contact details stay current across bookings, forms and messages at once
- Client data sits under bank-level encryption
The client record
What fills the profile.
- Online booking
- Clients book 24/7, pay a deposit up front, and get reminded automatically.
- Digital forms
- Consent and intake forms go out by text and come back signed before the chair.
- Reporting
- Revenue, artist performance, and client trends in real time.
Get started today.
Ready to grow your shop without extra fees holding you back? Book a demo or reach out. Keep The Fees is here to help you thrive.